Need Help? Call us at: +91 9002 1002 33 (9:00 AM - 5:00 PM)
Email us: info@altuslifecares.com
FAQ’s
About Us
FAQ’s
Altus Life Care Pvt. Ltd. Are committed to healthier life, we specialize in exporting all kind of medicines, cosmetics, health care and eye care products to any country as per our client’s requirement, our staff is well experienced and has been shortlisted from the world’s well known pharmacy & cosmetics brands, we take care of export quality packing and handling of products, we also arrange the special products to be exported at our client’s demand..
Where is Altus Lifecare located?
Our operating units are located in couple of district places of the Maharashtra state, India however our corporate office is located at one of the cosmopolitan and green city called Pune of the Maharashtra state, India.
We choose our vendors on the following factors
• Industry goodwill
• Monetary position
• Experience in the field
• Price of products
• Framework office
How long have you been in business?
We got established as a private limited company since January 2016.
Why Us?
We can meet the exact demands of the pharmaceutical products in the market. Also, we offer the best quality of the medicines by making it a cost-effective proposition.
Some factors in our firm are as follows:
Rich vendor base
Experienced professionals
Client-centric approach
Timely delivery
Ethical business policy
Transparent trade dealing
Complete client satisfaction
Products, Delivery
Our Vendor Base
How Long it takes to Receive My Order?
We also ship via DHL, FedEx, UPS, and Aramex; it takes 4 to 5 business days to deliver at your door via DHL, FedEx, UPS, and Aramex.
Do you ship to countries outside the USA, UK, Canada and Gulf Countries?
How do I know I’m getting an authentic product?
How much do your services cost?
One of the founding principles of our pharmacy is transparency. We take care to tell you all the costs involved at the time of the transaction. We cover the cost of delivery; regular delivery of prescription drugs is always without charge. Finally, if you want to know the cost of your medications, go here to submit an application.
Can I return the products received?
For security reasons, our pharmacy cannot take pharmaceuticals that have ceased to be under the immediate control of our pharmacists. Thus, a drug ordered by mistake by a patient cannot be returned for refund for this reason.
Will I receive the same treatment as prescribed by my doctor?
Yes. As pharmacists, we respect the doctor’s prescription and we give you the recommended medication. In some situations, we may contact your doctor with your consent, to adapt a prescription to your health.
I’m on vacation and I wish to refill my medication at another pharmacy. Is this possible ?
You have the prerogative to refill your medication at any pharmacy in Quebec at all times. Pharmacies in Quebec do not communicate your patient file among themselves. However, it is always possible that you contact the pharmacy of your choice to make a transfer of your medications. The pharmacy you choose will contact our pharmacists to complete the transfer. Therefore, you can always get your medication when you wish.
Is your pharmacy and its related platforms secure and confidential?
We strive to provide the most secure and confidential environment possible for users. We invite you to consult the document on safety at the bottom of the page.
